My dad had been wearing hearing aids for a couple of years, but lost them and wanted replacements. A friend recommended Audiology & Hearing of SWFL highly, so we went to see Darlene and Bill. We were very impressed. Darlene took her time to evaluate Dad’s hearing and lifestyle needs, taking care to communicate thoroughly on every concern. She made a thoughtful recommendation with no pressure to purchase. The hearing aids arrived within a week and she fitted them immediately. Bill made the admin part of the process–booking appointments, purchase transaction etc. easy. Both Ballews are very personable and competent. We highly recommend them.Bernice Burns
Honest and caring service.
My 100 year old mother moved here from California and need her hearing aids serviced. Other hearing aid places said they wouldn’t help since she didn’t buy her aids from them. But they would be happy to sell her new ones for thousands of dollars. This place gave above and beyond service. They checked and discovered her aids were under warranty. And handled the repairs. They were very caring and gentle with my mom. I highly recommend them. They are not just interested in selling new aids.
This team is professional, knowledgeable, and extremely efficient. They are pleasant and eager to help. I have never felt as confident in anyone before about my hearing aids. I feel better now about wearing them and am so grateful to find such experts nearby. I will consider them my main source rather than up north.Nancy Kumin
Being new to the area I was trying to find a good audiologist to test my husband’s hearing. He had been missing hearing everything I said and the television was really loud. I called Bill at the office and he got us a quick appointment. My husband meet Darlene and she did his hearing test, she was very professional and knowledgeable about the options he would need to help him hear better. He got two new hearing aids and it has been a great improvement now he hears everything I say and the television isn’t loud. Both Darlene and Bill have made this experience a good one for us and I would definitely recommend them to anyone needing hearing aids.Sue Hawkins
I’ve had the opportunity to work with Audiology & Hearing Care of SWFL several times now and simply find the experience outstanding. Their service model is very very good – they are friendly, understand your needs, and are flexible in scheduling appointments. In short, easy to do business with. The professional care is outstanding – ear cleaning, hearing aid fitting, and great patient care.Al Netttler
5 star care from the moment I walked through the door. Darlene did a fantastic job in pairing me with aids that I love. Don’t even know they are in my ears….and neither does anyone else 🙂 Bill did an outstanding job in settling a billing issue with the aid provider. I’m so glad I found them and you will be too.Diana Dersley
I bought my new hearing aids here and was treated like family. Darlene did a great test, so different and informative than ones I have had before. And she worked with me so nicely and efficiently with the AIDS and helping me to understand their many features. She devoted a lot of time to insure I was informed and happy with my new aids.
Bill was also friendly and efficient in handling the financial aspects of the purchase, setting up appointments and helping with technology as well.
A wonderful place to have hearing tested, purchase hearing aids and learning to use them best!Thomas F.
I had not realized how much of everyday life I had been missing until I was tested and matched to hearing aids that gave me so many of life’s little joys back. The sound of the wind through the palm trees, the crunch of grass under my feet, the soft little sound of joy my Pom makes when I hug him! Most of all I now hear my turn signals so my poor wife does not have to remind it is on every time!! Thank you Darlene & Bill. Owe you so much!!Gene Montenieri
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