Audiology & Hearing Care of SWFL - Bonita Springs, FL

Man pointing finger at 5 stars

Did you realize that you can help out future patients and your health professional simultaneously simply by sharing a short, honest review online?

As more and more people depend on online reviews in identifying a healthcare provider, simply sharing your experiences can compel someone to finally seek the help they require. Plus, you can facilitate your hearing care professional to deal with any issues that could enhance the practice—in turn producing a positive experience for potential patients.

Are you ready to make a difference? Below are four additional reasons why you should review your hearing care provider on the web.

1. It’s easy to publish a review online

Many hearing care providers have a website with a page dedicated to reviews, and this is the preferred place to start. Simply navigate to the website, find the review page, and record a concise review right on the website—all in less time than it takes to make a cup of coffee.

2. You can help people to finally get the assistance they need

As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in web-based reviews as much as personal recommendations.

This means 8 out of 10 individuals will consider your review as sincerely as a personalized suggestion. So if you had an enjoyable experience, posting a favorable online review is without question the best way to get the message out, encouraging other people to get the same quality of care.

3. You can help create a fair picture of the practice

Research indicates that people are drastically more likely to publish reviews following a bad experience than after a positive one. This creates a negativity bias that can present the practice in a bad light.

No one is perfect—and no healthcare practice is either. Regardless of whether the negative reviews are called for or not, they will get submitted. And if the positive experiences go unpublished, this will produce a distorted picture. If you think that the practice deserves a good reputation, you can help them out by posting a positive review.

4. You can help your hearing care provider strengthen the patient experience

We believe in honest, respectful reviews, without regard to whether those reviews are positive or negative. However, we also believe that making an attempt to remedy issues privately is the best place to start.

If you’ve had an unfavorable experience, it’s always best to first contact the practice privately. Typically, the issues can be reconciled whereby both parties are pleased. However, if the issues were not resolved to your satisfaction, you may believe that your negative experience must be shared.

In this case, in the name of honesty, you may want to submit respectful suggestions that can help the provider improve the patient experience. This ultimately helps the practice and creates a better experience for prospective patients.

The site information is for educational and informational purposes only and does not constitute medical advice. To receive personalized advice or treatment, schedule an appointment.